Thousands of HSBC customers suffer online banking outage in Britain

LONDON, June 28 (Reuters) – Thousands of HSBC (HSBA.L), opens new tab customers in Britain were unable to access online banking services on Friday, as the bank acknowledged an outage affecting some users of its website and banking app.

“We’re really sorry that some customers are having issues accessing personal online and mobile banking,” the lender said on social media platform X, without giving a reason for the outage.

More than 7,000 customers had complained of problems as of 0846 GMT, according to website DownDetector which tracks such outages.